We are committed to delivering high-quality services and ensuring client satisfaction. Our project-related promises include:

The scope of the project will be clearly defined in a formal agreement before starting.

Any changes to the scope during the project will require a mutual agreement and may incur additional charges.

We promise to adhere to the timelines agreed upon during the project briefing phase.

Delays caused by unforeseen circumstances or client-side dependencies (e.g., delays in approvals or providing required materials) will be communicated promptly.

All project details, data, and materials shared by the client will be treated as strictly confidential.

We will not disclose or share project-related information without the client’s explicit consent.

Final deliverables will become the client’s property upon full payment, unless otherwise agreed upon.

Any drafts, concepts, or unused ideas remain the property of Badiya Brand Digital Marketing Agency.

All pricing details will be shared upfront, including service fees, applicable taxes, and any additional charges.

Custom quotes will be provided based on the client’s unique requirements.

Clients are required to make payments according to the agreed schedule (e.g., upfront payment, milestone-based payments, or upon project completion).

Late payments may result in project delays and may incur a penalty fee.

Refunds will be considered only if the project is canceled by mutual agreement before significant work has been completed.

Refunds will not be issued for completed or delivered work unless explicitly agreed upon in writing.Either party may terminate the agreement by providing written notice.

In case of client-initiated termination, payment will be due for the work completed up to the termination date.